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Head Office

Tunis Road km 10, El Ons City, Technopark of Sfax

opening Hrs

Mon - FRI: 8.00 to 17.00


Quality is the key to the trust of our customers

At Primatec, quality is the foundation of our company and is fully embedded in our company management processes and the quality of the product and services are highly influenced by the quality of the processes used to develop and maintain it.
Quality processes are designed to focus on customers, efficiency and attractiveness. In doing so, we are showing a results-oriented approach that improves margins, accelerates growth, and delivers for all.


Years experience

Our goals

Management by process is an essential rule of our Quality Management System. It provides the framework for sustainably create value, measuring performance, and continuing to achieve customer satisfaction and trust.

Our Quality Management System is implemented across our organization, Primatec that strives to:

  • Offer added value products and services that always meet or exceed customers expectations
  • Maintain continuous improvement to deliver competitive advantage
  • Assure and regulary assess full safety compliance by respecting our policies, principles, and standards with full transparency
  • Insure information security for all our stakeholders
  • Establish the quality culture and engage everybody’s commitment across the complete value chain and at all levels of our organization


The Primatec quality policy, which applies across the company, is achieved through the implementation of a Quality Management System based on ISO9001:2015
Our quality management system objectives are:
  • To demonstrate its ability to consistently provide products and services that meet customer and regulatory requirements.
  • To organize processes required for high quality software development and support.
ISO 9001 is based on the “plan-do-check-act” methodology and provides a process-oriented approach to documenting and reviewing the structure, responsibilities, and procedures required to achieve effective quality management that aims to ensure that customers get consistent, good-quality products and services, which in turn brings sustainable growth.

Information security ISO27001

With the rising frequency of data breaches, security infrigement, and cyber attacks, the ISO family of standards for managing information security has become increasingly important.
Our information security objectives:
  • Guarantee to our partners, customers, employees and all interested parties that we comply with the applicable laws and regulations related to information security and respect of personal data, and ensure that the availability, the integrity and confidentiality of information will be appropriately maintained
  • Ensure Business Continuity to sustainably maintain our commitments towards our customers.
  • Increase customer trusts to maintain long term partnership, and extend our customer and partners network in a very sensitive information security automotive context


The methodologies that Primatec uses engages all the employees, technical skill-sets and management that are committed and driven to deliver projects and services on time, on budget and as per specification. Our domain experts ensure that they first understand technical and management challenges before they define the requirements to achieve the identified goal.
Primatec has mature, capable processes and flexible models built around years of experience and proven expertise in Complex automotive testing.
Using process methodologies such as V- Model and Agile development and testing methodologies, we achieve great delivery efficiency, achieving our customers great appreciation regarding our service.


We adopt always the adequate methodology for simple project to ensure the Pre-defined rules are followed for software testing. Example: Model V.
The V model helps to detect and correct errors early in the development process and consequently helps reduce, to some extent, the risks associated with project execution.
Whether you work on a technical, project or management career path, the Primatec Academy, our internal continuing education academy, is providing our collaborators with professional education and training, as well as opportunities to ready yourself for new projects, roles or assignments.

Agile testing

  • Benefits of the SCRUM process
    • Delivery of highest business value features/requirements first.
    • Continual inspection, adaptation, self-organization, removal of impediments and emergence of innovation help in increasing productivity.
    • High transparency and visibility in operations provided by continuous estimation of work left to be completed.
    • High involvement of the customer and the customer driven projects led to high level of customer satisfaction.
    • Welcome changing requirements, even late in development. SCRUM process harnesses change for the customer’s competitive advantage.
    • SCRUM Planning
      A project begins with a SCRUM (project) planning meeting where the team does:
      The release planning Decides the Sprint review/demo dates. The planning for the engineering practices to be followed. Decide the “definition of done”. The plan for Metrics data collection and analysis. The Sprint Length. The planning and approval of the QMS deviations if required.
    • Sprint Planning
      The sprint goal setting The team decides the features to be included in the sprint backlog depending on the priority
    • Sprint Execution
      As part of Sprint execution the team meets every day for the daily SCRUM for updating the status. The burn-down chart gives the visibility of the team’s progress. The product backlog is updated whenever there are requirement changes or the requirements are refined by the product owner.
    • Sprint Review/Demo
      Is the most critical part of the SCRUM activity, where the client gets to review the features developed for the product in the sprint, thereby giving a feel on the direction of the project.
    • Sprint Retrospective
      The team identifies the good practices followed in the completed sprint, the areas of improvement and the lessons learnt.